Frequently Asked Questions
Your product will be shipped within 3 days under normal conditions.
If a malfunction is detected in a module, we ship a new module free of charge if it is under warranty.
15 days for Belgium, Netherlands, France, Germany, Switzerland. Other European countries 20-30 days. For Other Countries, it may take up to 30 days.
We pay VAT and customs taxes in advance when shipping the product. That’s why the product reaches your address directly.
In such a case, contact us so that we can check whether the situation is caused by the payment gateway. If it is not a payment gateway problem, you may need to contact your bank.